We believe that shareholders deserve a respectable return on their investment and the pride of being involved with a company that is doing great things for the market and its employees. We also believe that customers deserve the best products and services, delivered in the most efficient, friendly manner, for a fair value. We believe that happy employees make happy customers, and happy customers make happy shareholders. To aid in achieving this, we believe that organizations of all types and sizes deserve access to world-class consulting; not just the Fortune 500 companies.
Through a unique blend of passion, humility, creativity, and candor, we work with clients to create better products and services for the market, increase job satisfaction of employees, and improve the financial strength of shareholders. Our advice helps leaders build and grow organizations that attract, excite, and retain exceptional talent due to the organization's consistent, distinctive, and substantial performance.
- Passion - Our passion is helping clients solve problems. To us, our engagements are much more than jobs; they are opportunities to serve.
- Humility - You know your business better than we ever will. We believe in being authentic by asking when we don't know and by talking with you in plain language. We never hide our mistakes or edit ourselves to save face.
- Creativity - No two clients are the same, so we work with you to develop solutions for your unique situation. We do this by combining proven methods and techniques with innovative twists tailored to fit your specific needs.
- Candor - The best decisions are made when all facts and ideas are on the table. The only way to do that is through open, honest communication, no matter how painful the topic or outlandish the idea.
We view our clients as partners. Therefore, our fees are by the assignment and not by the hour. This way, we are incentivized to create results as quickly as possible. Also, this eliminates the fear of being charged every time you pick up the phone or send an email which hinders the communication that is vital to a successful outcome. Before you hire us, you will know exactly what your investment will be along with your estimated savings from the engagement.
We do not want losses on our record. So, if we are not convinced we can help, we will tell you so. We look at the issues with you, gather the facts, develop a plan, and then if we feel like we can help, we present a proposal with a flat fee.